The
Talk About Attendants
There are people in this world who ask
stupid questions designed for cheap irritation. I have found that the frequency
of encountering them is manifold more within the hospital than elsewhere. Also,
at times the belligerence coming along with that botheration is remarkable in
an unwelcome manner.
A few days ago, in the Emergency,
one fellow demanded for a polythene cover for the X-rays done on his patient.
My junior told him that such a thing was not available as the authorities did
not provide it. To that, the person made a sore face and raised his voice in
disbelief to ask, “Why?” The intern smiled and replied, “Because it is not a
grocery shop”. That witty answer unfortunately was ill-received and was the
final hit on his choleric disposition. His scowl challenged an impromptu glare
on the intern’s face and he mouthed a few expletives while retreating. His vicious
behaviour was simply unexplainable. He was not in any sort of emotional turmoil
that could mitigate our disgust at his irascible theatrics. His friend, who
suffered a few injuries and received prompt treatment, was an equally foul
youth. The two of them landed in the Emergency after their 200 cc bike skidded into
a drain after an ego-driven failed attempt at outpacing a car around a busy traffic
corner. Both of the youths were half-a-decade younger than my intern. An aged
ward boy came up to me and remarked that a few slaps on their faces have
remained due for a long time in their lives!
The
point about pugnacity and spitefulness having been made, it is the turn to consider
some cockamamie legends! “Where is the payment counter?” You tell them that it
is in the ground floor and they will ask if it is located below! Likewise, if
you tell them that something is in the third floor, they will ask you whether
it is above the present level or below it when they know that they are in the
second floor! There was this one fellow
who even after being explained that the third floor was above the second one, waited
for some more explanation! He just raised his eyebrows as if he understood
nothing and then hurled the next question, “Is it just above this or the
topmost!”
There was another fellow attending
to a diabetic post-operative patient who first asked, “Can my patient eat an
apple?” I told “No!” because his patient had just come out from the operating room.
The fellow nodded as if he understood well.
Then, he returned after ten minutes and asked, “Can he eat rasgullas!” I
was peeved and horrified at the same time. I told him with real emphasis “No!
He can’t eat anything because he will vomit it out”. The fellow nodded and took
my word like a divine commandment. I thought that settled it. But, I was
mistaken. He returned after another ten minutes, as if he were programmed to do
so and asked “Can he eat a bedona?”
This time I realized the futility of any logical talk. I told him to draw a bedona. He complied and drew something
round. I was none the wiser about what that thing was but I made a grave face and
told him “Definitely no! This may kill your patient. Very harmful stuff! Such a
round thing!! Bedona is bad!!!” And
then I murmured to myself, rubbing my chin and looking thoughtfully to the
floor, so that he could hear me and understand bits and pieces of what I was
saying while he was following me for, as usual, more explanation. “…reverse
peristalsis…aspiration….pneumonitis…” and thus I slowly distanced myself from
him. The fellow was scared. Only technical terms could have inspired such
terror. Maybe his patient won’t get to eat bedonas
for a lifetime!
The real problem is the expectation
that the doctor must explain every silly thing to the silliest detail! And when
everything is told, some of these people are still not satisfied! They pester
you till you grow red with frustration.
I have tried to pry into their
mindset for some time now. I don’t expect to be totally rational with my analysis.
I do it out of compulsion, to vent my frustration!
I quantify my opinions about the people
in question thus:
1. Insatiable
and misplaced curiosity
2. Unceremonious
and unsought bequeathal of all responsibilities
3. Ever
eagerness to escape at all opportunities
4. Perennial
suspicion
5. Monumental
expectations or possibly the absolute lack of it
6. Constant
scrutiny to detect any fault and malicious delight at any success in this
objectionable operation
7. Delirious
reaction to petty complaints of their patients. As for example: “Doctor, my
patient keeps scratching his whole body all the time” (The patient in question
has been an in-patient for a month and he was never given a bath or even the
more convenient wet body wiping by his crazy attendant, the problem being
compounded by his own reluctance, for this whole period!!) Expect only
scratching then? “…Doctor, my patient only sleeps during day hours and not at
night time!!” (The patient in question is bed-ridden round the clock and dozes
every alternate hour. Besides, the attendant himself is asleep at night!)
8. Watching
their patient like a disease-processing object, always looking for any
tell-tale signs of any new disease that may originate any moment!
9. Unexplainable
disbelief about anything turning for better in so much so that they will
repeatedly question and cross-check about it from doctor to doctor. They cling
to this disbelief in the same manner as they expect their patient to cling to
his or her disease!
10.
Never ending gossip with fellow
attendants about disadvantages of hospital stay and Herculean efforts on their
part to overcome them.
These are only ten among the many
that could have been enlisted. However, I fail to judge whether I have unduly
exaggerated or inordinately down-toned my conclusions.